How can we help?
Visit our page for quick access to our dedicated support team, and don’t forget to explore our comprehensive FAQs section for instant answers to common queries. We’re here to assist you in every way possible.
From shipping to payments and beyond, we’ve got you covered.
FAQs
How can I place my order?
1. Add the products to the cart.
2. Then, click on the cart shown at the top of the page.
3. Then insert the “Coupon code” in the code field And make sure to activate the discount.
4. Then click on proceed to checkout
5- Please write data and the address detailed
Governorate / region / street / landmark / building number / floor / apartment number
6 Click on : I have read and agree to the website terms and conditions *
7. Then click on place order to complete it successfully
How can I change/cancel my order?
For edit or cancelation, please send us your order # and request to cancel it on the following email:
Â
info@cleolaboratories.com
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To change anything in the order, you have to cancel it FIRST, then place another new order.
Shiipping fees
Shipping cost in all areas all across Egypt is set to 40 L.E only.
What is the estimated shipping time?
The delivery time is Within 2-4 working days
How can I check the status of my order?
To Track your order, please log in with the email registered in the site and Press on * my account * , then check Orders to know the status of it
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